Patient Service Coordinator - MercyCare Internist Associates of Iowa
Location: Cedar Rapids, Iowa
Description: Mercy Medical Center - Cedar Rapids is looking of Patient Service Coordinator - MercyCare Internist Associates of Iowa right now, this job will be reside in Iowa. For detail informations about this job opportunity kindly read the description below. Summary
This job supports Mercy's philosophy of patient centered care by presenting excellent customer service to patients and providing clerical support to a MercyCare provider.
Job/Position Specific Duties
Job Specific Duties/Essential Functions
Answers the telephone and disburses calls in a friendly, prompt and professional manner. Conveys messages accurately and appropriately.
Schedules, cancels, reschedules and confirms patient office visits in an accurate manner and according to office scheduling procedures.
Registers the patient in EPIC upon arrival and collects insurance information.
Retrieves and disburses messages from answering service/machine and facsimile machine, including RightFax.
Opens, dates and distributes incoming mail and answers routine correspondence.
Collects deductible/co-insurance, co-pays or balances at time of service using EPIC and Virtual Merchant, according to organizational targets.
Balances entry of charges and payments with the daily report and makes corrections as needed.
Maintains and accurately balances cash drawer on a daily basis.
Schedules tests and procedures ordered by the provider and completes associated paperwork.
Scans dictation, test results, physician referral reports and other correspondence to patient record for review.
Enters charges, as needed and payments made at time of service timely, accurately and according to defined policies.
Handles routine billing questions as they arise and forwards questions requiring research to the financial counselor.
Responds to medical record requests in a timely manner to include requesting information from the Health Information Management department.
Department Specific Job Duties/Essential Functions
Knowledge, Skills and Abilities
Word processing/computer knowledge required.
Medical terminology and coding background preferred.
Effective communication skills.
Knowledge of insurance carriers and their eligiblity requirements ( including Title 19 and Medicare).
Professional Experience- Required vs. Preferred
One year experience in a medical office environment preferred. Two years customer service experience preferred.
Education- Required vs. Preferred
High School diploma or GED required.
Licensure, Certification, Registration- Required vs. Preferred
N/A
Physical Activity Requirements
Constant = 67-100% of workday
Sitting
Fingering
Talking
Hearing
Repetitive Motion
Frequent = 34-66% of workday
N/A
Occasional = 33% or less of workday
Reaching
Standing
Walking
Lifting
Balancing
Stooping
Kneeling
Crouching
Pushing
Pulling
Grasping
Feeling
Climbing
Handling
Physical Demand Requirements
Sedentary: Exert up to 10 lb s. of force occasionally and/or a minute amount frequently
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If you were eligible to this job, please send us your resume, with salary requirements and a resume to Mercy Medical Center - Cedar Rapids.
Interested on this job, just click on the Apply button, you will be redirected to the official website
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This job will be started on: Mon, 19 Feb 2018 21:26:43 GMT